FAQ
WHICH VESSEL IS RIGHT FOR YOU?
The vessel you choose will depend on the desired activity as well as how many people are in your party. Some vessels are ideal for smaller groups with lower budgets, while others are ideal for large gatherings or specific activities at sea. If you are looking for a yacht party you probably want a larger stable craft with a lot of deck space. If you are into sport fishing you probably want a vessel that can get you out to the deep sea without wasting too much time. Many of our vessels are multi purpose and if you are unsure as to which one is for you contact one of our expert sales associates.
THE VESSEL WE LIKE IS TOO SMALL FOR OUR GROUP, WHAT CAN WE DO?
Get in touch with one of our sales representatives and ask their advice. Sometimes we have similar style vessels available that are not listed on our website. Other times, a larger vessel may be just the boat you are looking for and the pictures on our website may not do it justice. Our representatives are experts in the field and have the most current fleet inventory on hand, surely we can find the vessel that is right for you!
HOW DO I BOOK?
Once you have chosen a vessel simply fill out the form at the bottom of the page and click the “Check Availability” button. One of our sales reps will reach out to you within 24 hours to confirm availability or else present you with a viable alternative option.
HOW FAR IN ADVANCE SHOULD I BOOK MY YACHT CHARTER?
Yacht charters have become one of the most popular activities in Panama meaning they book up fast. See a vessel you like? Best to secure it with a deposit before someone else scoops it up. We operate on a first come first serve basis so the sooner you or your group can decide upon a your desired vessel and can make a deposit, the sooner you can rest assured.
WHAT ABOUT LAST MINUTE BOOKINGS?
We have access to the largest yacht charter fleet in Panama and will always try our best to get you out on the water. When it comes to last minute bookings your first choice vessel may not always be available but we will likely be able to provide a suitable alternative. Please keep in mind that all reservations must be confirmed within 24hrs of departure in order to ensure sufficient time for preparation. We do not accept charter reservations the day of and all final payments must be cleared 24 hours prior to boarding.
HOW DO I PAY?
We require a 50% deposit to reserve any vessel. We accept MasterCard or Visa Credit Card payment online, as well as local and international money transfer. The remaining balance is due 24hrs prior to departure and can be paid in cash or any of the other options.
WHAT IS INCLUDED IN THE PRICE OF THE YACHT CHARTER?
All yacht charters include a certified captain, all necessary permits and up to date safety equipment, marina fees covered, loading and unloading fees. Our primary point of departure is the Flamenco Marina whenever possible for our Pacific vessels. When not possible we will substitute for the most convenient alternative. All deep sea fishing charters include rods and equipment. All watersports charters include wakeboards and kneeboards upon request.
Caribbean charters primarily depart from Corazon de Jesus, but please verify departure port for any and all Caribbean sailing charters as this may vary from vessel to vessel. All multi-day Caribbean sailing charters include a seasoned captain and on-board crew to prepare meals. Additionally, kayaks, paddleboards, and other fun in the sun equipment varies depending on the vessel.
If you are interested in additional services please reach out directly to add any of the following services - all at the most affordable price on the market and to the highest professional standards:
Catering
Solo-bartender + Alcohol package
DJ
Onboard entertainment
CAN WE BRING OUR OWN FOOD AND DRINK ONBOARD?
Yes you are more than welcome to bring your own food and drinks on board. We also offer both STANDARD and PREMIUM liquor packages as well as catering services at additional cost. The captain always reserves the right to restrict alcohol consumption of inebriated guests if deemed necessary.
WHAT TIME DOES THE CHARTER START?
Charter start times are flexible however it is always a good idea to consult with one of our sales associates to come up with the best schedule for your trip. Some trips will require earlier start times than others, and we can help you to avoid unnecessary traffic.
CAN WE MAKE SPECIAL REQUESTS LIKE CATERING, DJS, OR ADDITIONAL ENTERTAINMENT?
Yes! We are here to cater to you and your group. Our team is more than happy to make your charter the best. Please note that special requests do incur an additional cost. We can help to arrange catering, DJ’s, private chef, water sports, adult entertainment, you name it. The sky is the limit!
WHAT HAPPENS IF THE CHARTER IS CANCELED DUE TO BAD WEATHER OR ANOTHER ISSUE THAT IS OUT OF MY CONTROL?
If the charter is cancelled by something that is out of our control we will contact you at the earliest opportunity to either re-schedule your charter, substitute your vessel, or offer you a refund. The idea is for you to have fun on the water, so we will always try our best to come up the best solution possible. For full refund and cancellation policy please click the link in the footer.